In principle, we do not accept returns or exchanges as jewelry is personal items.

 

▶First time purchasing a product (no unboxing video)

No matter how many days pass, the boss lady can add one.ᐟ.ᐟ

But you have to pay for the shipping yourself or ship it with the next order

 

▶There is an unboxing video, and you can get it for free if necessary.

 

Please go to IG or Line to find the boss and tell her the order number

Please go to IG or Line to find the boss lady

Request return code + order number, send back for repair

 

▶No additional shipping costs

 

 

If the payment has been made but the phone number or name is not recorded, it will be deemed as unpaid.

 

▶If you have any questions about overcharge, please contact IG or Line

Find the boss + tell the order number + remittance account